INSTALLATION AS EASY AS 1-2-3

1. Pick a Date

Tell us when you want the installation done, and we’ll work it out for you.

2. Sit Back, Relax

Our installer will call you to confirm the appointment and assist with connection services. Just be sure someone 18 or older is home.

3. Connection Test

Our installer will test your connection and equipment and answer all your questions. It’s that easy!

Explore Our Powerful Time Broadband

STUFF WE GET ASKED ALWAYS

Feel free to drop us an email or contact us for more info.

That depends on you! Are you a heavy or light user? How many devices need to be connected at any one time? Submit your details, and our consultant will contact you shortly.

Yes. By default, you get TIME Voice Home Basic with the option to upgrade to TIME Voice Home 10 Plan.

Based on your subscribed plan. TIME Voice Home Basic Plan (pay-as-you-use) OR RM10 for TIME Voice Home 10 Plan (additional charges may apply). Additional paper bill RM5 (if applicable).

(For Non-Malaysian ONLY)

RM500 deposit for non-Malaysian. Fully refundable when your contract ends / upon service cancellation, provided there is no outstanding balance in your account. Not applicable if the Auto Debit payment method is selected.

 

 

 

We provide basic cabling services of up to 15 metres from point-of-entry ie. main door (6 metres from the socket for buildings with pre-laid fibre) to the location you have designated for your equipment (e.g. router).Should relocation be required in the future, charges will apply based on the cabling material and manpower required. Additional charges may apply for requests beyond the basic cabling services we provide depending on your requirements. Please ask for the approved rate card to confirm cost to be incurred (if any), which are payable directly to the TIME-appointed installer.

We will supply the necessary equipment and installation services.

Installation can take 2 to 4 hours depending on the type of unit you live in. The installation process involves a site survey, ducting, piping, electrical work, equipment configuration and testing.

We provide basic cabling services of up to 15 metres from point-of-entry ie. main door (6 metres from the socket for buildings with pre-laid fibre) to the location you have designated for your equipment (e.g. router).Should relocation be required in the future, charges will apply based on the cabling material and manpower required. Additional charges may apply for requests beyond the basic cabling services we provide depending on your requirements. Please ask for the approved rate card to confirm cost to be incurred (if any), which are payable directly to the TIME-appointed installer.

For our 100Mbps and 300Mbps plans, we provide a D-Link DIR-850L router. If you sign up for our 500Mbps plan, you get a Linksys EA6350 router. Both comply with the latest 802.11ac WiFi standard, are dual-band capable and can deliver higher speeds over WiFi.